Privacy Statement and Terms and Conditions

The Styling Company respects your privacy. Your personal information is secured and held in accordance with the Privacy and Personal Information Protection Act 1998. and is fully compliant with the National Privacy Principles. This website retains the email addresses given through the 'Contact Us' and 'Get a Quote' facilities for the purpose of providing a service you have requested. The Styling Company will not disclose your details to any other entity without your permission except as required by law.

Terms and Conditions of Hire

1. Definitions

“Owner” means the owner of The Styling Company.

“Hirer” means the person, company, organization or entity hiring Goods from The Styling Company.

“Goods” refer to any products, equipment, consumables, packaging material and or services provided and/or hired by the Owner to the Hirer.

“Order” means the request for and detailed documentation of the Hirer’s requirements for Goods to be provided by the Owner.

“Site” means the site to which Goods are delivered.

“Hirer’s Representative” means the person, other than the Hirer, signing for Goods delivered or returned in the event that the Hirer should be absent at the point and time of delivery or return of the Goods.

“Full Replacement Cost” means the cost, inclusive of all taxes and freight charges, for any Goods belonging to or provided by the Owner.

“Hire Fee” means the fee charged by the Owner for the hire of the Goods.

2. Deposits/Confirmation

The Hirer is required to pay a 40% deposit and return a signed agreement of the quote at the time of confirming the Order. Once the Deposit is received and cleared, only then will this constitute a confirmed Order upon which availability and prices are guaranteed. The Hirer agrees to provide the Owner with a completed Credit Card Security Bond Form, authorising the Owner to debit the Hirer’s credit card for any missing or damaged Goods following the Hire Period.

3. Final Payment

Final Payment from the Hirer must be cleared at least 7 days prior to the commencement of the Hire Period if the Goods are being delivered to a Site by the Owner, or, on collection of Goods if the Hirer is collecting and returning. Failure to do so may, at the discretion of the Owner, result in cancellation of the Order, upon which the Hirer will forfeit all deposits/monies paid.

4. Payment Methods

Payments may be made by the following methods:

Direct Deposit (Electronic Funds Transfer) to the Owners bank account using the following details:

Account Name: Raymond Ware T/A The Styling Company

BSB: 012 356

Acct. No.: 4973 59819

Credit Card – Mastercard or Visa. A surcharge of 1.5% applies to all credit card payments. This surcharge will be applied at time of processing.

Payments by cheque will not be accepted.

5. Hire Fees

All quoted Hire Fees are valid for 21 days from the date of issue, after which Hire Fees may change with out any notification from the Owner. Hire Fees are only fixed and guaranteed once a Deposit has been paid as per section 2.

6. Hire Period

The standard Hire Period is from Thursday to the following Tuesday and Hire prices are valid for this time period or any time within it. Extended Hire is available at a reduced rate subject to availability and other bookings. Any Goods returned after the end of the standard Hire Period will incur Late Return Fees as per Section 10.1. The Hirer will take full responsibility for all Goods as listed on the packing slip/ delivery docket or Invoice for the duration of the Hire Period, which constitutes the period between the time of delivery by/collection from the Owner to the time the Goods are returned to the Owners premises or collected from the Site by the Owner.

7. Amendments, Variations and Cancellations

Cancellation by the Hirer must be in writing. Orders cancelled by the Hirer up to one (1) month prior to the confirmed commencement of the Hire Period will result in a surcharge of 40% of the total invoice amount.

Orders cancelled less than thirty one (31) days prior to the confirmed commencement of the Hire Period will result in a surcharge of 100% of the total invoice amount.

The Owner reserves the right to cancel any orders on the basis of unsatisfactory working conditions, unsatisfactory weather conditions or if the Owner feels that for any reason Goods are in danger of being stolen or damaged.

If for any reason the specified Goods cannot be provided, the Owner, at its discretion, may amend the Order or provide Goods of a similar nature or alternatively cancel the Order and refund all monies paid by the Hirer.

8. Quality Control

The Owner has inspection procedures in place to ensure that Goods delivered or collected for hire are in good condition and in the quantity as described in the Order/packing slip/delivery docket or invoice. It is the Hirer’s responsibility to ensure notification of any shortages or damages to the delivered or collected Goods, is made within 12 hours or before the Goods are used, which ever is the earlier.

9. Hirer’s Representative/s

In the event that the Hirer should be absent at the point and time of delivery, collection and/or return of the Goods, the person/s accepting the delivery on behalf of and/or confirming the returned Goods from the Hirer, will act as the Hirer’s Representative/s, and subsequently the Hirer will remain responsible for damages and/or losses as confirmed by the Hirer’s Representative/s in respect to the Order/packing slip/delivery docket or invoice.

10. Returns

Upon the collection/return of Goods the Owner has the right to count the Goods once it/they arrive back at the Owner’s premises, upon which, the Hirer will remain responsible for any losses or damages.

10.1. Late Returns Fees

All items returned after the due date as outlined on the Quote/Order/Invoice or Delivery Docket will incur additional late return charges, according to the following schedule:

Up to 3 days late = additional 50% of original hire fee.

More than 3 days late = additional 100% of original hire fee.

11. Damaged/Missing Goods

The Owner will inspect all collected/returned Goods within five (5) days of receipt from the Hirer, following such inspection the Hirer will be required to compensate the Owner for the cost of cleaning, repairing or replacing, at the Owner’s discretion, any Goods returned in an unsatisfactory, soiled or damaged condition.

All fabric/cloth Goods returned with holes, burns, rips, tears or any other permanent markings unable to be removed by means of ordinary laundry treatment will be charged at Full Replacement Cost.

The Hirer is required to compensate the Owner the Full Replacement Cost for any Goods lost, missing or stolen during the Hire Period.

The Hirer will have seven (7) days from the conclusion of the Hire Period to return to the Owner any Missing Goods. A Late Return fee will apply as outlined in section 10.1 until the day the Missing Goods are returned.

Missing Goods returned more than seven (7) days after the conclusion of the Hire Period will only be accepted at the Owner’s discretion (subject to the relevant Late Returns Fees, as detailed in section 10.1, being paid) or charged to the Hirer at Full Replacement Cost.

12. Third Party Responsibilities

The responsibility for the Goods during the Hire Period and/or payment of any Hire Fees or Late Returns Fees shall not pass from the Hirer in full or in part to a Third Party, unless written confirmation is provided to the Owner by the nominated Third Party, in which the nominated Third Party expressly undertakes full responsibility for the Goods and/or payment of any Hire Fees or Late Returns Fees on behalf of the Hirer.

13. Security Bond

A Security Bond equal to whichever is the greatest of 50% of the total value of the Goods hired or $100 is required to be paid prior to the Goods being collected from the Owner or delivered to the Site.

The Security Bond must be paid by either MASTERCARD or VISA credit card. Cash, Cheque, Debit card or EFTPOS payments will not be accepted for the payment of the Security Bond.

The Security Bond will be refunded within 7 days of the conclusion of the Hire Period, minus the cost of cleaning, repairing or replacing any lost, missing, stolen or damaged Goods as per section 10.

In the event that the Security Bond is not sufficient to cover the Full Replacement Cost for any Damaged/Missing Goods, the outstanding amount owing will be charged to the credit card used to pay the Security Bond within 7 days of the conclusion of the Hire Period.

The Owner will keep a record of the credit card details below only for such time as is reasonable for the execution of section 11. Thereafter these details will be permanently destroyed.

14. Insurance and Indemnity

The Goods are not insured by the Owner during the Hire Period. The Hirer is responsible for all damages or losses to the Goods during the Hire Period.

The Hirer accepts full responsibility for the Goods and the use thereof and indemnifies the Owner from and against all claims for injury to persons or property pursuant to the Hirer’s use of the Goods.

The Owner will not be liable for any losses or expenses incurred by the Hirer following the failure to meet delivery dates.

Failure by the Owner to act on any of these Terms and Conditions does not mean that the Hirer is acquitted from any other responsibility as outlined by the Terms and Conditions.

15. Governing Law

These Terms and Conditions will be construed in accordance with New South Wales law and the parties submit to the non-exclusive jurisdiction of the New South Wales Courts in Sydney City.

16. Hirer’s Acceptance of Terms and Conditions

The Hirer acknowledges unconditional acceptance of these Terms and Conditions by paying a Deposit (as detailed in section 2.) and/or by the act of taking possession of the Goods and/or by signing below.